As you read this, you probably have one or more email identities out there on the internet perhaps including home & work.
Now that you are an Ivey student, you should take a step back and evaluate how you will use your email to establish and maintain communication with the Ivey community, and not only Ivey’s administration but the faculty, staff and your fellow students.
Fact 1 – There is no Ivey email Account – Use what you bring
When you come to Ivey you are not issued a traditional email account but rather, you supply it. Anything that you are familiar with will work. Bell sympatico, Rogers, other ISP’s, accounts from your place of employment-whatever. We do not recommend using Hotmail and Yahoo accounts as they have very small mailbox size limits that cannot handle the volume of email you will receive at Ivey.
We require you to supply an email account because we realized years ago that it made no sense to ask students to give up the email strategy they had been using for sometime and adopt ours for 2 years, only to have that taken away at graduation.
If you do not have an email account (hard to imagine!) and require one OR if you simply want another one to deal exclusively with your 2 years at Ivey, UWO can provide you with one, including an ISP at little or no charge just because you are an Ivey (UWO) student.
Fact 2 – All Ivey Students are Assigned a Unique Ivey E-mail Address
Ivey wants (and needs) to know that they are communicating with a real Ivey student and has taken great pains to ensure that when you as an Ivey student send an email to another Ivey community member, you are instantly recognized as such.
Imagine email@example.com submitting a final exam to a professor at Ivey. How is the professor to know if the email is from a legitimate Ivey student or someone really known as firstname.lastname@example.org? Trick question, the professor is not burdened with having to figure it out.
Welcome to Ivey’s Lifelong Email Address Forwarding & Re-branding Service or what we call LEAF
Ivey provides all Ivey students with an email forwarding service which is compatible with any email service you currently subscribe to and features a “re-branding” process that will quickly and accurately identify a fellow Ivey community member.
Ivey will also guarantee that on the day that you graduate with your Ivey degree, your LEAF address will never change and the forwarding service is provided to you for life!
Fact 3 – The connection between Fact 1 & Fact 2 is made in eZone
eZone is an Intranet portal for Ivey community members allowing authenticated access to various web based applications depending on your role within eZone. (Look for the eZone “Big Picture” article on the IT Student Support home page)
When it is time to connect your pervious life with Ivey (in email terms anyway) you will log onto eZone with your very own unique user id and password and register the email address for the email account you will be using. The address you register here is where you expect Ivey correspondence to go to.
Once this is done, Ivey ties your LEAF forwarding service address to your registered email account and the fun can begin.
A note here, your unique eZone user ID and your forwarding service LEAF address are both based on your name and the program you are enrolled in, along with the “expected” graduation year. For example, if I was starting the MBA program this year (2004) and my expected graduation year is 2007 (2 years right?) my user ID for eZone will quite likely be itCentre .mba2007 and my LEAF forwarding service address will be itCentre .email@example.com
You need to bring a valid email account address with you, you need to register that email address in eZone to be correctly identified by Ivey and when you have completed that, your Ivey assigned (LEAF) forwarding service address becomes active and any email addressed to your LEAF address will be forwarded to your email inbox.
Now, let’s see how a typical email exchange would work and I’ll get a chance to show you what I meant about “re-branding”
You bring an email account, Ivey provides a Ivey forwarding service address (LEAF)
eZone connects these 2 elements together which allows all email sent to the forwarding address to the email account inbox you expect it at. This service and in fact the forwarding address will be guaranteed no to change from the day that you graduate with your Ivey degree, forever!
Here’s how it works…
Well before you thought about attending Ivey, you have used an email account or 2 (or 3 or 4) somewhere in cyberspace.
For example: firstname.lastname@example.org, email@example.com
- To read, compose and send an email, you log onto mail.uwo.ca or www.rogers.com
- Your return address is displayed as, firstname.lastname@example.org or email@example.com
- So far so simple right?
Time passes and now you are attending Ivey
- We ask that you register your hotmail email account with Ivey in eZone.
- Ivey assigns a forwarding ID (a LEAF address) to you which is based on your eZone account user ID which by design includes you graduation year
- (A Note to Joint Program Students: Graduation year for the majority of students is the year you started Ivey + 2) firstname.lastname@example.org reflects a student who started in 2002. Your situation may require a “change” in the forwarding ID but it too will be guaranteed from the day that you graduate with your Ivey degree
- Any eMail from anyone sent to your Ivey forwarding ID is auto forwarded to your hotmail account
- Any eMail from someone in the Ivey community sent to your Ivey forwarding ID is auto forwarded to your Rogers or UWO account AND rebranded to indictate their Ivey forwarding service ID
- To read, compose, reply and send email you use an email program such as Outlook as you normally do.
A Typical eMail Exchange – Before Ivey
- You use an email program to read your @rogers.com or @uwo.ca email account
- You compose and send an email to email@example.com
- Bob gets an email from firstname.lastname@example.org or email@example.com
Now, that same E-mail Exchange – At Ivey
Remember, at this point in time, you have registered your @rogers.com or @uwo.ca account in eZone and have been assigned a unique eZone ID, password and LEAF forwarding address
E-mail to a non-Ivey Community Member
- You send email from your @rogers.com or @uwo.ca using an email program such as Outlook
- You compose and send an email to firstname.lastname@example.org
- Bob gets an email in his hotmail account from email@example.com or firstname.lastname@example.org
Your previous world is as it was. No interference, no learning curve, pure efficiency!
eMail to an Ivey community member
Here you must remember that an Ivey community member is identified by their LEAF forwarding address – email@example.com
- Use Outlook or Outlook Express to send and receive your email
- You compose and send an email to itCentre @ivey.ca (that’s me)
- I get an email in my inbox at work from “firstname.lastname@example.org”
- I reply and send to your email@example.com address
- You get my reply identifying me as an Ivey community member and you will notice that your email address has been re-branded from @rogers.com or @uwo.ca to ivey.ca!
Let’s see how your @rogers.com or @UWO.ca address got re-branded to your Ivey LEAF address
During this exchange the Rogers and UWO account address was magicallychanged, what we call re-branded, to reflect the identity of the user as a registered Ivey Business School student
How does eZone know who I am?
One thing we have worked hard at here at Ivey was to create a community for the masses that knows each one of you individually.
When you first apply at Ivey and accept our offer to attend, a record of your information is made and stored on our database. One of the stored pieces of information is the email address you supplied on the form.
Some of this information is used in the construction of your unique eZone ID and LEAF forwarding service address. The first initial of your first name, your last name, your program and your expected year of graduation. Mine would look like the following given that I start school this fall in the MBA program – itCentre .mba2007.
The LEAF forwarding service address uses that base information and simply adds @ivey.ca so – itCentre .firstname.lastname@example.org
Now remember, this has all been created and is sitting on our database where we have access and can make logical connections – email@example.com or firstname.lastname@example.org is really email@example.com
Now imagine this process happening 600 times…welcome to the class of 2007.
Now, an email exchange with a bit more detail will reveal how “eZone knows who you are and how to re-brand your email correctly to another Ivey community member.
E-mail exchange with Re-branding explained
By the way, itCentre @ivey.ca is not my “real” email account address but my LEAF forwarding services address.
You use an email program to read your email @rogers.com or @uwo.ca
- You compose and send an email to my LEAF address - itCentre @ivey.ca
- The email travels to the @ivey.ca email server and does a lookup to see if itCentre @ivey.ca exists
- If it does not find itCentre @ivey.ca it deletes the email
- If it does find itCentre @ivey.ca then it looks at it’s logical connection, that is what email address out in the real world should I send this email to?
- It finds that itCentre @ivey.ca is connected to itCentre firstname.lastname@example.org and forwards the email
- While this is happening, eZone will also look at the “from” field of the email you sent to me and see if it has a logical connection is our database
- It will find that email@example.com or firstname.lastname@example.org is in reality email@example.com and then replace the rogers or UWO reference with the correctly formatted Ivey forwarding service address
- I then get your email in my inbox at work from firstname.lastname@example.org
- I reply and send to your email@example.com address
- The process is reversed
- You then get my reply identifying me as an Ivey community member and you will notice that your email address has been re-branded from rogers.com/uwo.ca to ivey.ca!