1. How do I ensure my files are backed up?
We have tried to make it as easy as possible for you. Simply save all of your Ivey-related files in “My Documents” (Documents Library on Windows 7). The IT Department has re-directed your “My Documents” folder to the Biz-Info server so it is automatically backed up.
Some departments also use the H: drive (for example H:\shared) or L: drive to save their files. Anything stored on H: or L: drive is also automatically backed up.
2. How do I know if the “My Documents” folder is correctly re-directed to the server?
Right click on the “My Documents” folder and select Properties. The “Location” should start with \\biz-info. If it does, you know any file you save in “My Documents” is stored on the server and backed up.
If the “Target” starts with C:\ then your “My Documents” is not re-directed to our server, and not backed up by the IT Department.
3. What files should I backup?
Any business-related file you have created (and that is important to you) currently residing on the C: drive. These files could be on the Desktop, or somewhere else in C: drive. We highly recommend that you do not store any files on C: drive though – saving them in “My Documents” or H: drive ensures they are automatically backed up.
4. What is the difference between H: drive and “My Documents”?
“My Documents” is a special folder that normally points to a location on your C: drive. Microsoft created this folder to make it easy for users to store their files in one place.
When the IT department sets up your computer we re-direct the “My Documents” folder to the biz-info server instead of the C: drive. So any file you save in “My Documents” is automatically stored on our server, and thus backed up nightly.
H: drive is a drive mapping that points to your personal area on our biz-info file server. For example \\biz-info\itgroup\itCentre is the Help Desk H: drive.
In most cases the “My Documents” folder points to the same place as your H: drive, so saving a file in “My Documents” or in H: is sufficient to ensure the files are backed up.
5. What files should I NOT backup?
You should not backup any personal data such as family photos, personal videos, mp3’s, iTunes files, or personal documents. Use your own method to back up those files, such as burning them to a blank CD or copying them to a USB memory stick. The H: drive is only for Ivey-related business data.
Do not backup C:\Windows, C:\program files, or other system folders. Only backup Ivey-related business data that you have created and that is not already stored in the “My Documents” folder.
6. What about E-mail?
All Faculty, Staff and PhD’s use Outlook which stores the data on our server. There is no need to backup E-mail as we already do it for you.
The exception here is any “Personal Folders” or Archive folders that you may have created on C: drive. If these files are important to you, you should keep a backup copy on our server. To check if you have personal folders or archive folders setup, start Outlook, go to the File menu, and select Data File Management. This will list any personal folders or archive folders and tell you their location. If any of these personal folders or archive folders are on C: drive, you should copy them to your network folder (H: Drive) periodically to ensure that they are backed up. Avoid making duplicate copies of these files on the network if possible.
7. How can I backup my Internet Explorer Favourites and cookies?
Press ALT+F or go to File and click on Import and Export. The Import and Export setting wizard will open.
- Select Export to a file and click on Next.
- Select Favorites (you may also include Feeds and Cookies) and click on Next.
- Select the Favorites’s folder which you want to backup and click on Next.
- Select your H drive and type the name of backup file and click on Finish.
8. How often should I backup my files?
A good rule of thumb is to backup your data on a regular basis. This could mean daily or weekly, each user is different and it depends on how important your data is to you if you were to ever lose it. Storing all your files in the “My Documents” folder in the first place will prevent you from having to do any backup at all, as the “My Documents” folder is already backed up by the IT Department – as long as it is re-directed to the \\biz-info server (see question 2).
9. How long does the IT Department keep backups?
We do a full backup of our servers every weekend, and incremental ( changed or new files) backups Monday to Friday. We currently have a 14 day retention cycle.
10. What if I have created templates in Word?
Templates can be located in C:\documents and settings\user\application data\microsoft\templates. You will have to copy these files to “My Documents” to ensure they are backed up.
If you have customized any of the Ivey Templates you will need to save the Ivey.ini file located in c:\windows.